Major operators have reported service outages, people have trouble calling!

All three operators reported technical problems on social networks, stating that they were working intensively to eliminate the problems.

“Some customers of O2 mobile services may have experienced problems calling other operators’ mobile networks and our call center. We apologize for the inconvenience. Our technicians solve the problem with the highest priority and do their utmost to get the situation back to normal.” O2, for example, wrote on its Facebook an hour before noon. In the afternoon, the operator announced that the situation had already been resolved.

At the same time, he encouraged customers to send questions via the company’s website or on social networks. T-Mobile and Vodafone also announced outages on Twitter on Monday morning.

“Hello, unfortunately I also have to confirm that we have reported area problems. Unfortunately, I do not have more details about it yet, but we are already working on the repair. I am very sorry for the complications,” said Lukáš on Twitter for T-Mobile after a user nicknamed Peka complained that he could not call a doctor or relatives.

And the problem was also reported by a third large operator – Vodafone. However, shortly before noon, the company’s customer service employee stated that she personally no longer had any problems and asked for patience.

Good morning, Pete, I’m sorry. I wrote to my colleagues who are in charge to get involved. Dm vm sem vdt, and I will mt gave information. Katka

– Vodafone R (@Vodafone_CZ) September 14, 2020

For example, T-Mobile dealt with a massive outage at the beginning of July, services did not return to normal until about two days later. At that time, customers reported problems with calls, data and SMS messages.

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