Lysiane contacted us via the orange Alert us button. It was due to take off for Greece this morning, from Brussels airport. She took a test, as requested by local authorities. But she couldn’t get on board. The problem is that this test must have been carried out 72 hours before arrival in Greece (as we explained yesterday in this article).
72 hours ago, we were on Saturday August 15, a public holiday. Lysiane, like other passengers, therefore took this test a day earlier, last Friday. But this morning, they couldn’t get on the plane. “We would never have been able to have our result at our attending physician or in the laboratory this morning. So, we must have had them yesterday, except that for the Greeks, it is the date of 18 minus 3, which makes the 15, and they don’t want to know anything else. “
“At one o’clock before takeoff you are told, no no, you are not getting on the plane”
Lysiane, her husband and their 7-year-old daughter therefore returned home to Walcourt, in the province of Namur. This trip to Rhodes had been planned since November, it was an opportunity to celebrate 15 years of marriage and to spend some time with family. “When we are at the airport, we have packed our bags, we are one hour before takeoff and we tell you, no no, you are not getting on the plane, it is true that it’s disappointing, and then we have a very demanding job. We waited until then to have a little time for our daughter. And tell her, we’re going home, it’s a bit… After that, t is not the end of the world, there are more serious things, we quite agree “.
No reaction yet from the company or the Greek Embassy
Lysiane puts it into perspective but impatiently awaits the opening of her travel agency to find a solution. She hopes to be able to leave later this week.
We tried to reach the airline and the Greek Embassy in Brussels this morning, without success. Several flights are yet to take off from Brussels to Greece today.
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