Civil Servants Face Difficult Choices as Loyalty and Dissent Clash
WASHINGTON – A growing number of U.S. civil servants are grappling with a difficult equation: remain silent, risk their careers by speaking out, or leave public service altogether, according to recent research and reports. The dilemma stems from a tension between loyalty to an organization’s mission and the frustration of feeling powerless to influence its direction, a dynamic exacerbated by the current governance’s response to employee dissent.
Studies have long shown the impact of loyalty on employee decisions.Research across industries-from journalism to mining and taxi operations-indicates that when workers perceive a lack of possibility to voice concerns, even highly dedicated individuals may choose to exit. However, loyalty can also create a paradox. Sociologist Elizabeth A. Hoffman,in a study of conventional and employee-owned businesses,found that workers in a cooperative food distribution company,deeply committed to the company and their colleagues,were more likely to consider leaving when feeling frustrated or betrayed,demonstrating that a strong sense of mission can amplify the pain of perceived compromise.
This dynamic resonates with civil servants who have left government, valuing public service but questioning their ability to affect change. Such departures carry notable costs, not only for employees and their families but also for the government itself. The loss of institutional knowledge and the potential replacement of experienced workers with political appointees can lead to decreased efficiency, increased corruption, and eroded public trust, as evidenced by research spanning over 150 countries. A 2023 review of nearly 100 studies concluded that governments prioritizing education and experience over political affiliation demonstrate less corruption,greater efficiency,and higher public trust.Concerns are mounting that the current U.S. administration’s approach to dissent-including openly punishing civil servants who voice opposition-will further accelerate departures. Reports have surfaced of employees being placed on administrative leave or facing other repercussions for expressing concerns, prompting fears of a growing exodus from public service.
