He was told that a physiotherapy practice is not reimbursed from the basic package. At least not with chronic heart problems. “While that is the case with other chronic diseases, such as COPD.”
Theo cannot reach it with his mind. “I don’t think it’s right. We are really ruining our entire health care system, ”he says. “I understand that there must be rules, but I increasingly get the idea that money is more important than patients,” he says. “I can’t drive yet, so I should be brought to Antwerp three times a week. My wife also just works, even in healthcare. So that’s just not doable. And it is there now also code orange. I have to be very careful with corona in the risk group. ”
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In the meantime he has only chosen eggs for his money. “I started around the corner from the practice. Then I’ll pay for it myself. But isn’t it crazy for words? ” Health insurer CZ has promised him to see if an exception can be made, says Theo, but he did not hear about that a few working days later.
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“The waiting time can be up to several months, depending on the form of rehabilitation required.”
Omroep Brabant asked Revant and CZ for a response. The rehabilitation center says that it is doing everything to eliminate the waiting times. “But we have been closed for a month and fewer people can now enter because of the rules of the RIVM. We try to help people through video bubbles. But the waiting time can be up to several months, depending on the form of rehabilitation that is required. “
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A CZ spokesperson said that it is not the case that patients who have had surgery in Antwerp can only recover there. “If people now prefer not to go to Antwerp because of the corona rules, they can contact our healthcare mediation department.
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They will then examine whether an alternative is possible in the Netherlands. “That is a medical consideration. It depends on the operation in question. Is there a rehabilitation center in the Netherlands where you can get the right treatment that suits the operation?” Says the insurer. Theo Barkel says that he has never been referred to healthcare mediation by the customer service department. ”
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