This Friday, the Walloon region began discussions with the insurance sector. The authorities would like a larger part of the damage to be borne by them. In a disaster like the one we have experienced, insurance can pay a maximum of 350 million euros. It is obvious that the total amount of damage will exceed this ceiling, hence these negotiations.
Fungi that thrive in walls with moisture. Family Detiffe de Pepinster believed to complete reconstruction work quickly, but bad news: the whole ground floor will have to be demolished, only the bricks will remain in place. The works have already started, they will be expensive. They await the passage of the expert of their insurance.
“One day they say they will come, the other day they say they are overworked”
“My first floor is screwed up. Clearly, I am looking forward to the help of my insurance. One day they say they will come, the next they say they are overworked. I do not know what foot to dance on when I want all of this to move forward so that I can live again at home “, Janie despairs Detiffe. Janie is sick of it. Her family has been waiting for 3 weeks, eSo she brought in a contractor to estimate the cost of the work. To pay them, the family will need an advance Detiffe.
Assuralia, the insurance federation, asks insurance companies to pay down payments directly
Assuralia, the insurance federation, asks insurance companies to pay down payments directly. On the insurance side, it is complicated to do that without making a visit first. “Obviously, there are damages that are easier to reimburse. For example, if you lost your car, it’s pretty straightforward because it has a known cost. On the other hand, a ground floor is more complicated. It is difficult to say what was there and what needs to be redone or just renovated “, indicates Michel Marchal, head of the head office of Fédéral Assurance de Liège
40% of claimants insured by Federal Insurance received an advance
This assurance, which was intended to be transparent, confirms that advances are being made. 40% of the victims received an advance of 2,500, 5,000 or 10,000 euros. The amounts vary depending on the insurance and the extent of the loss. All this unfortunately takes time. “In 10 days, I had the same number of files at to treat in 4 months. I can tell you that we are not idle and that we support our customers in their papers and in their reimbursement procedures. We are paying a lot of advances at the moment so that they can start their work “, confirms Fabien Seba, an inspector of Federal Assurance.
We are also told thatAssuralia cannot force insurance companies to make these payments without a quote and without a visit. This is one way for insurance companies to protect themselves from those who wish to take advantage of the situation. But others, who really need help, are left with nothing for a long time. Family Detiffe will still have to be patient, as many people are also waiting for news from their insurance. (P.J.)
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