Experts say that the health crisis has made the need to humanize medicine more evident



Experts gathered at the meeting ‘Patient Centered Medicine: Has the time for’ personomics ‘arrived?’ Framed in the cycle of virtual encounters ‘Crossed arguments’, organized by the Lilly Foundation, they have ensured that the health crisis has made the need to humanize medicine more evident.

Health care cannot be understood without humanization. During this crisis, professionals and institutions have been aware by the Cabinet of the importance of care or the proximity to the patient and their families. An example of this is the recommendations to help health professionals to communicate with families by phone, to give bad news, and to capture the emotions of the person in the distance that most health centers have drawn up, “said the doctor in Social Psychology and head of the Care Unit at the citizens of the General Hospital of the Vall d ‘Hebrón in Barcelona, ​​Gloria Gálvez.

In this sense, the doctor specialized in Internal Medicine of the Francisco Vallés-UE Institute of Clinical Ethics and director of the Master in Clinical Bioethics FOM-UIMP, Benjamín Herreros, explained that for the system focused on patients to be effective in crisis situations resources should no longer be a problem so that professionals can dedicate themselves solely to caring for them and not focus their concerns on the means available to carry out their work.

In a normal context, he adds, the patient-centered model takes time above all. “Give patients and professionals time so that they can deliberate on the available options and that between them they can choose the best one, the most appropriate for their needs and circumstances,” she added.

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For his part, the director of the Lilly Foundation, José Antonio Sacristán, has highlighted the importance of science and medical art, represented respectively by evidence-based medicine and medical humanism, being exercised in a “balanced” way in all medical practice.


A model of humanization of medicine must be centered both on the professional and on the patients. According to Herreros, in order for a patient to be cared for entirely as a person, we need to have caring and qualified professionals.

“If the system takes care of the professional and the professional is prepared, motivated and has the best tools to work with, it will surely be much easier for the system to focus on the patient at the same time. Patients and professionals form a pairing that should be compatible. Both must have their place. The first, the patient, gives meaning to the system, the second, the professional, is the structure of the system, its skeleton, “he explained.

In this regard, Dr. Gálvez has commented that professionals are the backbone of the health system and the guarantors of personalized attention. “Therefore, we know that you cannot understand health humanization without caring for the caregiver. Good health for professionals will lead to better relationships and patient care,” he argued.

During the meeting, in addition, the important role that ethics and communication play in developing a patient-centered medicine was highlighted. Values ​​and virtues such as understanding, respect, transparency, care, the ability to dialogue, honesty or active listening are, according to experts, essential for medicine.

“Although it should be one of our priorities, professionals are not being trained on how to communicate, how to make decisions, or on clinical issues. Subjects related to ethics and communication should have more weight in careers Both disciplines require practical learning so that students have the possibility of learning to communicate by communicating, “Herreros concluded.

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