In a context where customers are increasingly using digital tools to subscribe to banking products and with a trend of digitalization of services which has been further reinforced by the health crisis, Eqdom is launching a new online credit granting solution.
The consumer credit market is experiencing a new era of digitalization of customer relations. Eqdom, a subsidiary of the Societe Generale Group and a reference in consumer credit, is entering the digital credit granting process through its new transactional website accessible on www.eqdom.ma
“Our transformation was already underway long before the health crisis, which changed habits. Faced with this challenge and aware of the role we have to play in the economic recovery of our country, we have mobilized to accelerate the commissioning of the new remote credit granting platform ”declares Younes Benboujida, CEO of ‘Eqdom.
Eqdom is thus equipped with a digital solution that will facilitate the realization of its clients’ projects ever more simply: clients now have remote access to their digital agency in a few clicks. Thanks to this new transactional site, Eqdom’s customers will only need a single trip to a branch to finalize their credit requests and will be able to have a real-time response, while benefiting from online assistance.
A new market-leading multichannel customer experience
Beyond the digital platform, Eqdom will thus offer its customers a new user experience at the forefront of the market, which will complement the classic canals and routes.
Credit applicants will be able to connect via their smartphones, PCs or tablets and simulate a loan, take advantage of promotional offers, initiate their credit applications and submit their supporting documents 24/7. A fluid and simple course that will make life easier for Moroccans.
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