Business End of regional flights: unable to be reimbursed by...

End of regional flights: unable to be reimbursed by Air Canada


Travelers feel aggrieved because no reimbursement has been offered to them so far by Air Canada, which abandoned several regional routes last week.

• Read also: Can we really be reimbursed for a plane ticket canceled since the pandemic?

This is the case of Meggie Henley, a citizen of Sept-Îles on the North Shore, who protests that Air Canada refuses to reimburse her ticket to Montreal scheduled in 10 days.

“When we cannot offer a service, it seems to me that it goes without saying that a refund is required,” argues Meggie Henley.

She says that she spent hours on the phone trying to get a refund for a trip she would ultimately have to make in a car, but to no avail.

“No credit, no repayment, no return date: I find myself in front of nothing” she laments.

When asked about the measures taken for customers whose flights have been canceled, the airline indicated in a short email “that Air Canada will contact the customers concerned and offer them certain options that will take into account the current particular circumstances.”

This lack of information annoys Meggie Henley, who created the Facebook page “citizen action against Air Canada”. It has received dozens of testimonials from customers who are still seeking reimbursement for canceled flights, either due to the COVID-19 pandemic or reduced services in the regions. Only one person who contacted him said he received a credit.

“The only one who told me that everything was settled is because her brother works for the company,” said Ms. Henley, who wants Air Canada to fully reimburse her ticket.

She would be content, reluctantly, of course, with a credit that she could possibly use for another trip since Air Canada did not completely abandon the Sept-Îles stopover.

However, this solution would not be suitable for customers in other cities such as Gaspé, Baie-Comeau, Mont-Joli and Val-d’Or where there are no more Air Canada stopovers.


Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Latest news

Ryan Reynolds Regrets Wedding Venue | Entertainment

"That is something we will always deeply and unconditionally regret," said Ryan to business magazine Fast Company. "It...

Are you going to buy a new iMac?

The new iMacs are here! The 27 inch were entitled to a speed bump rather interesting, the 21...

XRP shoots up after world’s largest crypto fund doubles its bet on Ripple – BeInCrypto

XRP shoots up to 9.85% on Monday August 3, one day after a wave of Bitcoin and...

Percy Jackson creator gives free rein to his frustration

There will be no third Percy Jackson film. Instead, a Disney + series is currently being developed, which...

Bobby Announces the Birth of President Jokowi’s Fourth Grandson

JAKARTA, KOMPASTV - Shame Ayu gave birth to a second child, male. This became the President Joko Widodo...

Must read

You might also likeRELATED
Recommended to you