Several hundred SoLocal (Ex-Yellow Pages) employees will have to reimburse overpayments of salaries ranging “up to 8000 euros“, Following computer software errors, we learned Tuesday from union sources, confirming information from the daily Ouest France.
According to Frédéric Gallois, FO central delegate, who quotes “management figures“, between “750 and 850“Employees, all salespeople and having a portion of variable compensation”, are concerned by these “Overpayments”. “As a rule, it is several hundred euros but some will have to reimburse up to 8,000 euros“, Spread over 12 months, said Frédéric Gallois to AFP, information confirmed by the CFE-CGC and the Autonomous Union (attached to Unsa).
«Employees learned about it by email or post just before the holidays; it is the result of repeated errors for two years», Added Alexandre Gamay from CFE-CGC. “For sedentary salespeople, the overpayments to be reimbursed can be around a hundred euros. For some sales people, it can go up to 3,000 or 4,000 euros», Confirmed Anne Labbé of FO, on the Rennes site. According to the unions, it is “an interface problem between the software» payroll which is at the origin of these calculation errors relating to remuneration and which «overvaluation of commissions, variables»Affected by the employees concerned.
«A first error, relating to short-time work during confinement and the health crisis was detected in April, then management went back to March 2019, and found errors following sick leave or maternity leave“, Added Frédéric Gallois. Asked by AFP, the company’s communication service indicated that management was “not able to answer before August 24, date of reopening of the company after the summer holidays».
After going through difficult times and social plans in recent years due to the end of paper directories, SoLocal, which employs 2,800 people today, has lost 140 million euros in turnover in two and a half months , during confinement, according to its general manager, Éric Boustouller.
The latter, CEO since October 2017, after having been for 12 years one of the European leaders of Microsoft, seeks to transform SoLocal into a French digital champion, by relying on the vast clientele of traders, craftsmen and small businesses inherited from Yellow Pages.