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DSFK’s answer to the Consumer Lawsuit is Rp. 8.9 billion because the car is not strong, Nanjak

Jakarta

Seven consumers DFSK Glory 580 Turbo CVT felt aggrieved and sent a lawsuit against the law against PT Sokoindo Automobile as the DFSK Trademark Holder Agent (APM) in Indonesia.

PT Sokoindo Automobile finally gave its official answer to detikOto, Friday (4/12/2020).

“Regarding the news regarding the DFSK Glory 580 consumer lawsuit, first of all let us apologize and sympathize for the inconvenience experienced by our loyal customers. PT Sokonindo Automobile “We also intend to resolve these legal issues as well as possible, including resolving complaints experienced, with consumers to be able to reach a consensus and make the journey of these consumers fun again,” said PR & Media Manager of PT Sokonindo Automobile, Achmad Rofiqi.

Regarding the inconvenience experienced by DFSK Glory 580 consumers, continued Rofiqi, DFSK will try its best to solve this problem as well as possible, including resolving complaints experienced with consumers in order to reach consensus and make the journey of these consumers again pleasant.

Furthermore, it was said that the legal charges filed against PT Sokonindo Automobile and related parties had been confirmed by legal parties from PT Sokonindo Automobile. However, until now DFSK has not received a copy of the lawsuit from the court. However DFSK ensure that they follow the applicable legal process.

DFSK Glory 580 Photo: Lamhot Aritonang

“Once again, DFSK would like to thank our loyal customers for the attention. This can certainly be an input and build DFSK to be even better in the future,” said Achmad Rofiqi.

PT Sokoindo Automobile guarantee that all vehicles produced by DFSK, including DFSK Glory 580, have passed the test at the Roadworthiness and Motor Vehicle Certification Testing Center (BPLJSKB), and receive a Type Test Certificate (SUT) from the government. In addition, DFSK Glory 580 has also received the highest level of safety assurance (5 Star Safety) from C-NCAP and has met EURO-4 standards, and is marketed in European countries such as Germany and Spain.

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(lth / din)

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