The prioritization of health by individuals and the self-employed has driven registrations for health insurance from the BBVA website and mobile application in Andalusia. During 2021, contracts through these channels increased by 75.5% compared to the previous year, while the average digital registrations of BBVA in Spain stood at 64.7%.
This acceleration in insurance activity is supported by the wide range of health insurance offered by BBVA to its individual, self-employed and SME customers. A fact that has also contributed to the fact that the growth of new contracted policies was close to 22% last year. All this has led to an increase in the volume of premiums by 14.7%.
Through different modalities, customers can customize coverage and treatments. They also have access to the Sanitas medical directory, with more than 50,000 professionals and more than 4,200 private medical centers for general medicine and specialty consultations, hospitalization and surgery, or tests and diagnosis, among others.
In addition, BBVA’s health insurance allows the insured person to carry out video consultations with specialists from more than 37 different specialties, as well as for emergencies 24 hours a day, both for general medicine and pediatric care.
To facilitate the adoption of healthy lifestyle habits, with BBVA health insurance it is possible to access digital health plans for nutrition, personal training or pregnancy.
The advantages of digitization for medicine
The personalization of BBVA health insurance allows customers to have, in addition to the advantages associated with video consultations, other digital medicine services.
In this sense, the Bluau digital accessories offer innovative services such as three-way video consultation, which allows a companion to be added during the digital consultation with the specialist to be present at the diagnoses or treatments of our relatives in the same way as in a face-to-face consultation. With this optional coverage, customers also have available the measurement of vital signs by facial image and a digital health monitoring program. This program allows the insured to be in connection with a Sanitas medical team that will analyze the biometric data obtained, monitor their evolution, detect possible deviations from normal limits and establish guidelines for action. Customers can also opt for home services such as physiotherapy, delivery of medications or performance of tests. In addition, BBVA offers different payment methods depending on the insurance that best suits the customer’s needs.
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