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dentist’s offices are closed, how to get treatment in an emergency?

Due to the COVID-19 Coronavirus crisis, dental offices are closed. However, permanent care has been set up in all departments. Cases will be dealt with according to the degree of urgency. We explain how it works.



Dentists, who have to work close to their patients, are on the front line facing the epidemic of COVID-19 Coronavirus.
This is why a special device has been put in place to accommodate the public who would need truly urgent care.

The instructions are as follows: patients should not call center 15, but should contact their dentist.

It is he who will analyze the need and redirect the patient to departmental regulation in the event of an emergency requiring a technical gesture (abscess, hemorrhage, trauma, infection…).

If you cannot reach your dentist, you can call the national number for oral emergencies at 09 705 00 205

Emergencies are treated according to pain

“On a pain scale of 1 to 10:

– from 0 to 3, this can wait
-from 3 to 6, the dentist can send a prescription to his patient
-from 7, you need a technical act which will be performed in a secure cabinet “, said Steve Toupenay, secretary general of the order of dental surgeons, who was the guest of the Health magazine on France 5 Friday March 20, 2020.

Depending on the size of the department, several cabinets will be on call.

The purpose of this oral emergency device is to unclog on 15, Samu and hospitals in anticipation of the announced wave of new cases of COVID-19.


© rgerber via Pixabay

Practitioners will be fitted with FFP2 masks provided by the state, as well as Disposable over-blouses, charlottes and over-shoes provided by the order and professional organizations “, specifies Serge Fournier, president of the national council of the order of the dental surgeons.

A regulation by dental surgeons will be ensured, 7 days a week including Sunday from 9 am to 12 pm. The duty of dentists on call will be determined by the departmental council. These modalities can be modulated according to territorial specificities.

The salaried staff of dental offices is not intended to be present, but dental surgeons can work in pairs. ”

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