Apple recently updated its product support policy, including a number of classic Macs, iPads and peripheral accessories on the list of obsolete and eliminations. Among them, the highly anticipated 2013 “trash can” Mac Pro was finally classified as an outdated product after more than ten years of its launch.
Design Challenges for Mac Pro in 2013
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Most products are usually listed on the outdated list earlier, but the 2013 Mac Pro was not eligible until recently because it was sold for a long time. This “trash can” Mac Pro was not discontinued until December 2019, when the newly designed “grater” Mac Pro was released. This “trash can” Mac Pro was closely related to a controversial remark from Phil Schiller, then Apple’s marketing director.
Although he had confidently responded to outside doubts about Apple’s innovation ability and said that “can’t innovate anymore, my butt”, the design of the Mac Pro finally proved difficult to continuously upgrade, which made this sentence particularly ironic. It uses a radical new cylindrical design, much smaller than the previous Mac Pro, but ultimately failed to meet the needs of professional users. It lacks room to upgrade internal components such as GPUs, which has become one of its biggest drawbacks as GPUs continue to grow in size, power consumption and thermal requirements. Apple was unable to launch a new version of the Mac Pro due to design restrictions and admitted in 2017 that the design failed for the 2013 Mac Pro. “I think we’re going to be a dead end in designing heat dissipation,” Craig Federighi, Apple’s hardware director at the time, said.
Other products added to the list
In addition to the 2013 Mac Pro, Apple also added the 2019 13-inch MacBook Air, the 2019 iMac, the 2018 11-inch iPad Pro and the 2018 third-generation 12.9-inch iPad Pro to the outdated product list. The 128GB iPhone 8 is also on the outdated list along with the 64GB and 256GB iPhone 8 models that have been listed earlier, because the 128GB model has been sold for a long time. At the same time, several devices have also moved from the list of outdated products to the list of outdated products, including the second-generation AirPort Express, 2TB and 3TB AirPort Time Capsules, and 802.11ac AirPort Extreme. A product is classified as an “outdated” product five years after it ceases to sell, and when the product moves from an outdated list to an outdated list, it is usually two years later, seven years after the last time the product is available for sale.
Repair policies for obsolete and obsolete products
For outdated products, Apple direct stores and Apple Authorized Service Providers (AASPs) can still provide repair services when parts are sufficient. If the required parts are not available, Apple will not be able to perform repairs. For elimination products, Apple’s direct stores or AASP will not provide repair services, and Apple will not supply parts. Some Mac laptops can enjoy up to 10 years of battery-only maintenance from the last sale date, but this also depends on the parts supply.
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