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Consumers who buy Apple phones on “E-Liangou” are suspected of running away from merchants and the city supervision department intervened


Consumers who buy Apple phones on “E-Liangou” are suspected of running away from merchants and the city supervision department intervened

2022-09-17 14:19:46Source: The newspaper

Recently, many consumers have reported spending anywhere from 10,000 to hundreds of thousands of new iPhones via the WeChat “Easy-Liango” applet. However, after making the payment, the seller did not ship the goods for a long time and the online customer service could not be contacted.

WeChat was unable to search Yiliangou online mall.

The Paper (www.thepaper.cn) searched for “Easy Liangou” in the WeChat applet on the afternoon of September 16, but the program was never found. Previously, images from the Internet showed that the “Easy Liangou” online shopping center had suspended its services due to violations. It is reported that the main body of “E-Liangou” WeChat applet is Chongqing Yiliangou Electronic Technology Co., Ltd., and its registered office is currently unattended.

On the afternoon of September 16, The Paper learned that the local market surveillance department was involved in the investigation.

I bought a mobile phone on the applet, but the merchant could not be contacted after payment

Citizen Xiao Zhong said he placed an order for an “Apple iPhone 14 Pro Max” (256GB) mobile phone at 10:00 am on September 13 at the “Apple Store” in the WeChat “E-Liangou” applet. . is 9899 yuan.

Screenshot of Xiao Zhong’s page for buying a mobile phone.

An hour later, Xiao Zhong wanted to cancel the order, so she initiated an online refund request. She stated that after the application, the system showed that “the after-sales application has been submitted and is waiting for the trader to review it”. But after waiting a long time, I still haven’t seen the trader’s review result. She initiated a customer service session in the applet and submitted the order number, but always received an automatic reply “customer service is not online, business hours 9: 00-22: 30”.

Automatic responders from Easylink.

The reporter noted that the cell phone of the same model and specifications purchased by Xiao Zhong was also priced at 9899 yuan on Apple’s official website.

According to Henan TV’s “Little Li Helps” column, the citizens of Zhengzhou are well off in the mobile phone sales business, and the WeChat “Easy Liango” applet mainly sells Apple products, including mobile phones, tablets, watches, etc. Xiaokang bought several mobile phones on the platform in July of this year and the merchants shipped them normally and the goods had no problems. Xiaokang said he bought 11 iPhone 14s and 4 iPhone 13s on WeChat’s “Easy Liangou” applet on September 9, spending a total of 158,000 yuan. Before buying a mobile phone, he also bought a coupon worth 1,588 yuan to 2,000 yuan on the platform. A few days later, Xiaokang wanted to inquire about the delivery status of the customer service cell phone, but the result was the same as Xiao Zhong: it was an automatic reply that customer service was not online. Xiaokang said many of his friends have bought several cell phones on “Easy-Liango”.

The address of the registered office is not manned

Peng Mei News has learned that the main body of “E-Liangou” WeChat applet is Chongqing Yiliangou Electronic Technology Co., Ltd. (hereinafter referred to as Yiliangou Company).

The National Enterprise Credit Information Advertising System shows that Yiliangou was founded on July 28, 2022 with a registered capital of 20 million yuan (Shareholder is Shenzhen Kaisheng Technology Co., Ltd. The date of the capital injection is unknown) and Zhang Yuchuan (holds 1% of the shares, the subscribed capital contribution is 200,000, the date of the subscribed capital contribution is unknown) and the legal representative is Luo Xiaoyi. The reporter noted that Shenzhen Ascension Technology Co., Ltd. is a sole proprietorship of Luo Xiaoyi, and Luo Xiaoyi also acts as the legal representative of Shenzhen Ascension Technology Co., Ltd.

The above information also shows that the company’s business scope includes the sale of electronic products, the sale of communication equipment, etc. and his residence is in room 1704, building 1, time city, Yubei district, Chongqing.

The document learned from relevant insiders that the Yiliangou business location was previously located in Yuzhong District and changed to Yubei District in September. However, room 1704, Building 1, Time City is currently in an unmanned office state of “people go to the empty building”.

In addition, there is also a text circulating on the Internet that “E-Liangou admits that he escaped and ridiculed the victim”. However, the reporter has not yet verified whether the information was actually sent by the E-Liangou Company staff.

On the afternoon of September 16, The Paper learned that the local market surveillance department was involved in the investigation.

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