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Indecopi ordered that the suppliers Grupo GDM SAC, Professional Cleaning SA and Mr. Luis Dongo Riva cease the manufacture, commercialization and promotion of the product ‘Alcohol in antibacterial gel’ of the brand “Cleaning House”, considering that this would cause damage to the skin.
The precautionary measure orders the recall of the product from the market because you would be using an authorization that does not correspond to you, it would not contain the percentage of alcohol that is declared on its label and its pH level would have harmful effects on people’s skin.
The measure is issued within the framework of the administrative sanctioning procedure initiated by the Technical Secretariat of the Consumer Protection Commission No. 3 (ST CC3) against the aforementioned suppliers, responsible for the manufacture and marketing of the product, who would have failed to comply the next:
- Duty of suitability. Because the aforementioned product would be using an authorization that does not correspond to it and would not contain the percentage of alcohol that it declares on its label
- Duty of security. Since the pH level of the product could be harmful to people’s skin.
The suppliers responsible for the product of the “Cleaning House” brand, must immediately comply with the cessation of the manufacture and marketing of the product in all its presentations, remove all advertising under any channel or means of communication that is found, including social networks.
Likewise, they will be obliged to publish in all their commercial establishments, both physical and virtual, website and social networks, this precautionary measure.
A notice alerting about product defects must be permanently posted in a visible and easily accessible place for the public.
In a complementary manner, Indecopi ordered the suppliers to comply with the following precautionary measures within a period of 3 calendar days, from its notification:
- Withdraw or recover from the market and immobilize all units of this product, in all presentations.
- Communicate the cessation of marketing this product in all its presentations, to all its distributors and / or marketers (large sales channels, wholesalers, local sellers retail, retailers, warehouses, etc.), including those who make sales online (websites like marketplaces or social networks, among others).
The auditing entity clarified that the companies are within the legal term to make their discharges to the accusation made, as well as to present an appeal against the precautionary measure imposed, before the Specialized Chamber for Consumer Protection of Indecopi, second and last administrative instance of the institution.
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