Asia Miles Standard Chartered Bank Asia Miles credit card (Standard Chartered Cathay Pacific MasterCard) is suspected of being stolen by customers. Today (7th) “Hong Kong 01” received complaints from at least 6 victims. Everyone said that in the past few days, credit cards were stolen, some people misappropriated banknotes, but the amount of each transaction was not much, it ranged from 9.50 to 18 US dollars.
Some sufferers said that their Standard Chartered Bank Asia Miles credit card was stolen several times before and after. When it was stolen on the first day, they did not receive a text message. Suspicious transactions, just to expose the incident. Although I called Standard Chartered Bank’s customer service hotline many times to no avail, “I waited two hours on the phone and the hotline (hotline) was not answered.” Another victim planned to organize other victims to call the police for help.
“Hong Kong 01” has inquired about relevant matters with Standard Chartered Bank and is awaiting a response.
Ms Tan, the bitter owner, said the first time she was stolen by someone was at 3pm on Monday (5), but as she didn’t receive any relevant notification when she registered her card, “I don’t I knew it at the time, and I didn’t do anything”. At 6pm the next day, the credit card was stolen again and only then did she receive a text message that there had been suspicious transactions. As a result, her credit card was stolen 4 times and the amount of each transaction was 17-18 US dollars.
Ms. Tan called Standard Chartered Bank’s customer service hotline many times, but could not reach the customer service staff: “The waiting time lasted two hours, and there is no one on the hotline (hotline). .. Listen to the music, listen to the recording, please wait patiently, I’m so busy.” So Ms. Tan decided to block the card first.
Ms. Zheng also encountered a similar incident, pointing out that last night (6) as she was “looking at the tight waves, Lu tight IG”, three notifications appeared on her cell phone in a row, indicating that she had completed three transactions of US $ 9.50. At the time of the 4th transaction, I received an SMS notification that there was a suspicious transaction. At that time, “I didn’t know how to count her immediately”, so I replied the SMS to block the bank card, and she planned to block the left card again on the APP. and customer service could not get through.” As a result, the card was only blocked this morning.
Another victim, Mr. Guan, also said that the customer service hotline could not be connected. He said he would try to call again in the future. If he could not get through, he would try to contact Standard Chartered Bank via email, and would consider calling the police with other victims on the internet. He also said that there are 2 to 3 friends around him who are also the same, and the related credit card has been stolen in the past two days, and the card can only be blocked.
There is a reason for small transactions Fang Baoqiao: to prevent the bank’s risk management system from being triggered
Fang Baoqiao, honorary president of the Information Technology Chamber of Commerce, said that the above transactions were all in US dollars, and it was inferred that these were transactions conducted by foreign websites. He specified that the victim did not receive the transaction verification code, and believes that the scammer was shopping on a site without 3D authentication: “There is no 3D authentication, in fact, as long as there is credit card information, you owe (transaction).” The scammer bought some prices with these cheap points cards or other products with small amounts, Fang believes that this should prevent the bank’s risk management system from activating, and it may not be easy for banks to monitor small amount transactions.
The credit card company and the police should be notified as soon as possible
Fang said that if the owner received a one-time verification password notification message and entered the password, or accidentally leaked the one-time verification password to fraudsters, the owner is usually responsible for such transactions. However, if the landlord has not provided the scammer with a one-time verification code, as long as the landlord notifies the credit card company and the police as soon as possible, he is usually not liable. Fang also believes that this time the accident may be caused by theft, but the actual details need to be explained by Standard Chartered Bank.
