“`html
Anker PowerCore 10000 Power Bank Recall: Over 1 Million Units Affected Due to Fire Risk
Table of Contents
Anker Innovations announced a recall of its PowerCore 10000 power banks (model A1263) on june 12, 2025, after receiving 19 reports of the devices catching fire or exploding [1, 2]. The U.S. Consumer Product Safety Commission (CPSC) reports that over 1.1 million units sold in the United States are impacted by this recall .
The company is offering replacements for the recalled power banks,but customers must provide photo evidence of ownership and proof of proper disposal. This recall is one of four current power bank recalls issued by Anker, with other models including the 334 MagGo 10K battery, the 321 Power Bank (5K), and the 535 Power Bank (20K).Though, the Anker 523 PowerCore Slim 10K PD and Anker PowerCore III 10K are not affected.
which Anker PowerCore 10000 Models Are Recalled?
The recall affects the Anker PowerCore 10000 power bank with model number A1263. These units were sold between June 1, 2016, and December 31, 2022 [2].
Did You Know? airlines are increasingly restricting lithium chargers due to overheating risks, with some international carriers limiting the types allowed on planes.
How to Check if Your Anker Power Bank Is Part of the Recall
Consumers can check if their device is affected by visiting Anker’s recall webpage and entering the serial number, which is located on the bottom of the power bank. Anker advises careful attention to the serial number’s letters and numbers, notably distinguishing between similar characters like ‘1’, ‘L’, ‘I’, ‘2’, and ‘Z’.
Steps to Verify Your Device:
- Locate the serial number on the bottom of your Anker PowerCore 10000.
- Visit the Anker recall verification page.
- Enter the serial number to confirm if your device is included in the recall.
What to Do if Your Anker PowerCore Is Recalled
If your Anker PowerCore 10000 is part of the recall, immediately stop using it. To receive a replacement, the CPSC and Anker require the following:
- Submit a photo of the recalled device showing the model number, serial number, your name, the date, and the word “recalled” written on it.
- While a purchase receipt is not mandatory,it can expedite the process.
- Provide confirmation of proper disposal of the device, following local laws and regulations. Do not dispose of the device until Anker confirms your eligibility for the recall.
- If the serial number is unreadable, contact Anker for assistance.
- Anker recommends disposing of the device at a local hazardous waste collection center.
For questions, contact Anker via email at support@anker.com with “Anker A1263 Recall” in the subject line or call 800-988-7973.
Why Are Power Banks a Potential Hazard?
Portable chargers often use lithium-ion batteries, which are lightweight and efficient but can overheat or catch fire if damaged or degraded. This is similar to issues reported with hoverboards several years ago, which led to bans on those products on planes.
Pro Tip: Avoid storing or using power banks in confined, unventilated areas to prevent overheating. Do not leave them plugged into electrical systems for extended periods, such as overnight or during vacations.
According to Don Fountain, a civil trial attorney specializing in consumer safety, combusting batteries pose significant risks, especially in enclosed spaces like airplane cargo holds. He also noted that requiring proof of disposal for reimbursement is unusual in recalls.