3BB, the company was hacked, 10,000 customers’ data reported to the POOT, prepared a remedy plan
On January 14, 2021 Mr. Yodchai Asawathongchai, Executive Vice President Operation Line of Triple T Broadband Public Company Limited or 3BB mentioned in the event that a group of hackers (Hacker) published an article that they had access to inside information of the JAS group and 3BB extortionate demands in exchange for non-disclosure of such information. Publicly said As of late 2020, there were incidents where websites around the world were breached by hackers by accessing and using information. Unlawfully leave websites to make a claim.
During this time, the Company has been vigilant and found that there is an unusual attempt to access the Company’s information, the Company therefore immediately blocked such access and has been monitored all the time.
From the preliminary investigation, it was found that some 10,000 3BB Member’s customer data had been pulled, such as name – address, telephone number Birthday information ID card number
As for the password, the system has been encrypted to secure it. The copy of the ID card is not accessible. In addition, credit card information And the customer’s financial information is not accessed because the company does not store it in the system in any way.
“The company would like to confirm that the company has security protection systems, firewall equipment, anti virus systems and regular surveillance measures. But there is also a chance that a proficient adversary attacks and gain access to information systems using various methods. But the company was not complacent about what happened.
Executives and engineering teams were aware of the problem and took corrective action, blocking access to all customer data as soon as it was detected. In addition, measures to block abnormal access from foreign IP addresses have also been added, as well as improving the information security system to be higher. And has procured software and hired external security consultants to check the security system. To increase confidence in the security of personal information “
However, customers can change their password at the 3BB website or the 3BB Member Application to increase the security of using the website or application.
At the same time, the Company’s Legal Department has reported With the police and coordinate for cooperation from the Technological Crime Suppression Division (BOT) as well.
Mr. Yodchai added that The company also prepared remedial measures. This is appropriate for customers affected and damaged in each case any further. The company realizes the duty and importance of communicating and disclosing facts. Taking into account the impact on customers is important
The reporter further reported that on January 12, 2021, DataBraches.net reported that hackers had hacked the data of Jasmine International Plc, the parent company of 3BB, and the Mono Group by Altdos hackers. Ready to bring evidence of penetrating information such as financial information, company, HR database, 3BB database, etc.