Seoul Dentist Faces Backlash Over Refusal to Refund CT Scan Costs
Seoul, South Korea – A prominent Seoul dentist is facing public criticism after refusing to refund 2 million won (approximately $1,500 USD) to a patient who cancelled a double jaw surgery consultation just one day after signing a contract. The case highlights a growing concern over aggressive billing practices and refund policies within South Korean medical institutions.
Kim, the patient in question, underwent a consultation on October 18th and paid a total of 3 million won – 1 million won as a deposit and 2 million won for a “precise inspection,” which included a CT scan. The following day, Kim attempted to terminate the contract, but the dentist’s office refused, stating the 2 million won for the CT scan was non-refundable as the procedure had already begun.
“I had a CT scan done just a day prior and paid 20,000 won for it,” Kim stated, questioning the justification for retaining the significantly larger sum.
However, consumer advocates suggest the 2 million won charge may be inflated, possibly representing costs billed outside of the standard medical system. The contract itself reportedly stipulates that the cost of the “precise diagnostic test” should be refunded if conducted before surgery.
Kim argues he received no prior explanation regarding the details of the “precise test” and believes it is indeed unfair to be charged such a ample amount for a cancellation made within 24 hours.
The dentist acknowledged the patient’s potential discomfort, stating, “I understand that consumers can feel uncomfortable.” He further justified the refusal by claiming that “medical staff’s time and professional efforts have already been invested.”
This incident is not isolated. Reports indicate a pattern of medical institutions demanding high upfront costs and then refusing refunds when patients seek to terminate contracts. The case raises questions about clarity in medical billing and the rights of patients to cancel services, particularly when faced with significant financial burdens.
This story is developing and world-today-news.com will continue to provide updates as they become available.
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